Yup! Follow the instructions sent by email. Check spam if you don't see it right away.

For credit card payments: you will be redirected to Paypal after the checkout page. You can also send it via paypal.me/wheretonextph.

For COD: Make sure the exact amount is prepared and the representative who will receive the package is informed prior to delivery. A Valid ID is needed to confirm identity. 

For Bank Deposit, you can choose between these two options:

Banco De Oro Unibank Inc. (BDO)

Account Name: Rachel Marie M. Halili and/or Laraine V. dela Torre

Account No: 003920078785

Bank of the Philippine Islands (BPI)

Account Name: Rachel Marie M. Halili and/or Laraine V. dela Torre

Account No: 4489082506

Gcash

Laraine Dela Torre - 0917 844 5511

Send us a copy of the deposit slip or screenshot of mobile transfer to contact@wheretonext.ph.

Your order will be reserved up to 2 days. If you miss the deadline, kindly order again or reach out to us via email.

Nope, sorry! Once an order is placed, we’re unable to make changes. You may cancel and order again. To cancel your order, just send us a request via email.

You will receive a confirmation email. Use the tracking number to see the status of your delivery. 

Copy paste the number at www.xpost.ph/track

To follow up, send us an email at contact@wheretonext.ph.

Metro Manila: PHP 150 

Bulacan, Cavite, and Rizal: PHP 170

Other Provinces: PHP 200

If you total purchase amounts to PHP 2000 or more, your shipping is on us.

Metro Manila: 2-3 business days

Outside of Metro Manila: 3-7 business days

Delivery dates serve as guides only. They should not be considered as absolute and failure proof. We have no control over heavy traffic and system delays by our courier. What we can promise is that we will do our best to follow up on your order. 

If you are ordering for a specific purpose, plan ahead and order early. We love spontaneity and a sense of adventure, but we also value intentional decision making, especially when it comes to the products and information we choose to consume. 

Message us right away at contact@wheretonext.ph. We can issue a refund or send a replacement after we review the context behind the unfortunate event.

Nope! We try to limit our exposure to the outside world. You can visit one of our partner stores instead: wheretonext.ph/stores

We can ship internationally via LBC Express, but it will be more expensive than the prices of our products. 

If you are interested in distributing our products overseas, please do send us an email at contact@wheretonext.ph.

The cover sleeve is meant to protect the planner. Due to the nature of long-distance transit, the box might not arrive in its original form. 

If you prefer to use the cover sleeve for gift giving, please choose store pick-up instead.

We are still working on our store partnerships, we will announce by November 2020! 

You can call ahead and ask if they have stocks, and if it's possible to reserve one for you. Approval will vary depending on the store. 

If you ordered online, take a picture and send it to contact@wheretonext.ph. Kindly send it within 2 working days upon receiving your package. We will send a replacement ASAP. Damages reported after this time will be considered customer damage and ineligible for a replacement or refund.

If you purchased the product from one of our partner stores, contact the specific branch involved. 

For online purchases, let us know within 2 working days upon receipt of package. Items must be shipped back to our address within 3 days thereafter. 

To return your product, mail it to 81 Malumanay St. Teachers Village QC 1101.

There are situations where refunds will not be granted:

- Product with obvious signs of use 

- Item is damaged or missing parts for reasons not due to our production error

- Any notice beyond 2 working days after delivery 

- Shipping costs are non-refundable

Once the product return is received and inspected, we will send an email to notify you of the approval or rejection of your refund. If approved, then replacement or refund will be processed. If you choose to receive a refund, the cost of shipping will be deducted from the total amount.